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Comprehensive approach of the systems and programmes that generate a better understanding of the relationships that affect quality. This business macro vision of quality function allows the identification of emerging and hidden opportunities to get rid of non value added activities, which normally have huge impact on costs.
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Design the Quality System and its elements with the objective of attaining the higher efficacy possible to support quality evolution, which is going to be translated into deviations reduction, sound technological memory, identification of improvement/correction opportunities and training, among other benefits. |
| Development of Strategic Plan to Quality |
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Development of Strategic Plan to Quality Function aligned with the Business strategies to the whole company. This plan ensures the logic insertion of Quality aspects into the business decisions avoiding they are treated as mere control elements with consequent higher costs and low level of value. |
| Systematizing departments and resources for Quality |
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| Systematizing departments and resources for Quality |
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Programme that has as the main purpose the adjustment of the structure and plans for quality to the company master strategy. This alignment avoids the allocation of more resources you really need for lower priority activities OR even less resources than required to address priorities more relevant to the success. |
| Skills and Knowledge for job positions and functions within Quality Area |
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| Skills and Knowledge for job positions and functions within Quality Area |
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It consists of mapping out skills and knowledge in order to ensure that positions within quality be fulfilled by qualified professionals accordingly to the job descriptions/needs. Additionally, it eases the implementation of career development plans meeting clear and achievable parameters and requirements. |
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Elaboration of the strategy and action plan to divulge and roll out the roles and results of a Quality area/department within a particular organization. This communication plan is essential to the Quality area/department builds internal partnership and achieves a higher visibility level within the organization. |
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Supporting activity for the elaboration of expenses and overhead plans aiming sound justifications for the financial needs of Quality Function within the total expenses plan of a particular company. Additionally, allows that resources are requested under a very accurate assumption, which avoids deviations in expenses projections and loss of credibility. |
| Internal Quality Audit Implementation |
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Important tool for evaluation and assessment of the implemented systems efficacy, allowing constant monitoring and feedback cycles. |
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